When Doing the Right Thing Is Unclear – Dharma Conflict and Moral Paralysis

🙏🏾 Namaste! I'm Arun,
This reflection draws from traditional Advaita Vedanta as unfolded in public books, classes, and the living teaching methodology of the sampradāya. The aim is to pass on what I received through study with as much clarity and fidelity as possible, for the benefit of all.

You are facing a situation where two things you believe in seem to pull in opposite directions. Maybe someone you love is the one who needs to be held accountable. Maybe your job requires an action that feels, in isolation, like it violates a principle you hold. Maybe doing nothing feels wrong, and doing something feels equally wrong. You are not confused about the facts. You know what is happening. You are stuck on what to do about it.

This is not a personal failure of character. It is not a sign that you lack conviction or courage. It is, in fact, the precise condition that separates human beings from every other form of life on this planet.

A cow does not deliberate about what to eat. It grazes. A tiger does not pause before hunting and wonder whether predation is ethical. It hunts. Each follows the instruction built into its biology, without a moment of conflict. The cow never wishes it could eat meat. The tiger never loses sleep over the deer. There is no gap between impulse and action, and therefore there is no possibility of internal conflict. Whatever the animal is, it simply is, completely.

A human being is different in one specific way: free will. You can override your impulse. You can evaluate an action against a principle before taking it. You can ask, “Should I?” and mean it as a genuine question. This capacity is not incidental. It is what makes ethics possible at all. But it is also exactly what makes moral paralysis possible.

The moment you can choose, you can also be unable to choose. The moment you can weigh two principles, you can find them balanced against each other in a way that locks you in place. The animal never experiences this because the animal has no mechanism for it. The human being experiences it regularly, and often most severely at the moments that matter most.

This internal locking – the inability to act when action is clearly required – is what Vedanta calls moral paralysis. And the first thing Vedanta establishes is that the existence of this conflict is not a problem to be embarrassed about. It is the signature of a functioning moral mind. You feel torn precisely because you are oriented toward doing the right thing. The person who never feels any conflict is not more spiritually advanced. They are simply less discriminating.

But the existence of the conflict is not the same as its resolution. That you feel stuck makes sense. That you must remain stuck is a different claim entirely, and Vedanta rejects it directly. The stuckness has a specific cause, and that cause can be identified precisely. The question is not whether you have free will – you clearly do – but what is currently preventing you from exercising it cleanly.

That cause is not what most people assume it is.

Beyond Ignorance: The Root Cause Is Delusion

Here is what most people assume when they cannot figure out the right thing to do: if they just had more information, better advice, clearer principles, they would act. The paralysis, on this view, is a gap in knowledge. Fill the gap, restore the action.

Vedanta disagrees precisely.

Arjuna, the figure at the center of the Bhagavad Gita’s opening crisis, was not lacking information. He knew the scriptures. He understood the principles of righteous war. He had been trained his entire life for exactly this situation. And yet he sat down in his chariot, dropped his bow, and could not move. His paralysis was not caused by ignorance of what was right. It was caused by something that temporarily suppressed what he already knew.

That something has a precise name: moha. Technically defined as dharma-adharma avivēkaḥ-the inability to discriminate between what is right and what is not right-moha is not an absence of information. It is a distortion of perception. Under its influence, what is actually right begins to look wrong, and what is wrong begins to look right. The direction of the confusion is always the same: toward whatever protects what we are attached to, and away from whatever threatens it.

The mechanism behind this distortion is rāga-dveṣa-the twinned forces of personal attachment and personal aversion. These are not subtle philosophical abstractions. They are the pull you feel toward what you love and the resistance you feel toward what you dislike. Alone, they are simply part of being human. But when they become powerful enough, they do something dangerous: they enter the intellect (buddhi) and bend its judgment. The intellect, which should be the instrument of clear discrimination, becomes instead a sophisticated machine for rationalizing whatever the emotions have already decided.

The result is a state the tradition calls kārpaṇya-spiritual wretchedness or helplessness. This is the condition where a person knows, at some level, what needs to be done, and still cannot do it. Not because they are unintelligent. Not because the situation is genuinely ambiguous. But because the emotional personality has overpowered the rational one, and the person has become a slave to their own attachments.

A direct example makes this visible. Imagine a manager who discovers that an employee has committed a clear procedural violation-one that, in any other case, would result in immediate disciplinary action. The manager knows the rule. The manager has applied it before without hesitation. But this time, the offending employee is his brother-in-law. Suddenly there is a “dilemma.” Suddenly the situation seems “complicated.” Suddenly there are mitigating factors that were invisible in every previous case. The facts have not changed. The rule has not changed. What has changed is that rāga-attachment-has entered the picture, and the manager’s intellect is now working in its service rather than in the service of clarity.

This is moha in operation. It does not announce itself as bias. It announces itself as complexity.

The confusion this produces is different from ordinary moral difficulty. Ordinary moral difficulty is when you genuinely do not know what the right course of action is. That is a problem of information or experience, and it is addressed by learning and counsel. Moha is when you do know, or would know if the emotional fog lifted, but the fog prevents that knowing from reaching the level of action. This distinction matters because the two conditions require entirely different responses. You cannot solve moha by gathering more data. You solve it by identifying which attachment or aversion has clouded the judgment and withdrawing its authority over the intellect.

This is what avivēka means in practice-not an inability to reason, but a failure to apply reason to what one is personally invested in. The intellect keeps working, but it is working for the attachment rather than for the truth.

What moha leaves behind, when the attachment is strong enough, is precisely the paralysis the reader already knows: the sense of being pulled in two directions, unable to act in either, aware that something important is being avoided but unable to see clearly what or why. That state is not a feature of an unusually difficult situation. It is a symptom of a clouded instrument.

Naming the cause as moha rather than as complexity is the first movement toward clarity. But moha distorts judgment along specific fault lines-and those fault lines run directly through the structure of Dharma itself.

The Two Layers of Dharma: Universal Principles vs. Specific Duties

The word “dharma” carries an enormous amount of weight in these conversations, and that weight often becomes a problem. When someone says “I believe in non-violence” and then finds themselves needing to stop a violent person, they feel that dharma itself has turned against them. The conflict feels absolute. But this feeling rests on a misconception: that dharma is a single, uniform layer of obligation applying identically to every person in every situation. It is not. Dharma operates on two distinct levels, and failing to see both of them is precisely what locks a person in place.

The first level is sāmānya dharma – universal ethics. These are principles that hold across all human beings regardless of their role, culture, or circumstance. Non-violence (ahiṁsā), truthfulness, non-stealing: these apply to everyone. They form the baseline of what it means to live as a human being rather than an animal acting purely from appetite. When someone says “violence is wrong,” they are invoking sāmānya dharma, and they are correct – as a general matter.

The second level is viśēṣa dharma – specific, role-based duty. This is the dharma that belongs to a particular person in a particular position, arising from their svadharma, the duty prescribed by their nature, capacity, and function in the larger order. A surgeon has a svadharma. A soldier has one. A parent has one. These role-specific duties are not arbitrary preferences. They are the obligations that make the larger whole function.

This is not a contradiction or a convenient loophole. The two levels are structured in deliberate relationship to each other. Sāmānya dharma is the general rule – the default. Viśēṣa dharma governs what is required when a specific role demands something that the general rule would otherwise prohibit. The policeman called to stop a riot carries a lathi. He would not strike a stranger on the street; that would violate ahiṁsā directly. But in his role, maintaining civil order is his svadharma, and failing to act when action is required is itself a violation – a different kind of wrong. He is not choosing between good and evil. He is navigating between two levels of an already-unified moral order.

This is what makes the policeman’s situation a dharma-saṅkaṭa – a genuine dilemma of duty – rather than simply a moral failure. A dharma-saṅkaṭa is not a case where dharma is absent or unclear. It is a case where two levels of dharma are pressing simultaneously, and the person must discriminate correctly between them. The confusion arises not because dharma is contradictory, but because the person has not yet understood which level is operative in their situation.

The surgeon offers an even sharper illustration. He cuts open a patient’s stomach. A criminal also cuts open a stomach. The external act looks identical. One is adharma; the other is prescribed duty. The difference lies entirely in the role, the intention, and the function within the whole. If the surgeon, gripped by a sudden feeling that cutting is wrong, refuses to operate – that refusal is not compassion. It is a misapplication of sāmānya dharma to a situation governed by viśēṣa dharma. The patient dies not because the surgeon was cruel, but because he confused levels.

This confusion is entirely common. Most people confronting a dharma-saṅkaṭa instinctively reach for the universal rule – “non-violence is the highest dharma” – and attempt to apply it everywhere, flattening the two-level structure into one. The result is paralysis dressed as principle. What looks like moral seriousness is actually a failure to discriminate.

Understanding that dharma has two levels does not make every difficult decision easy. It does make the right question visible. The question is no longer “is this action wrong in general?” The question becomes: “What is the specific duty of this role, in this situation, and what does the larger order require here?” That is a question that can actually be answered. The unanswerable one – “how can I reconcile two things that seem to be pulling in opposite directions?” – dissolves the moment you see they were never on the same level to begin with.

But knowing that these two levels exist, and knowing which one applies, still leaves open a harder problem. What do you do when the levels genuinely conflict – when the general rule must be set aside and the exception must be invoked? That requires a further principle, and getting it wrong in either direction carries real consequences.

Navigating the Conflict: When a General Rule Must Yield to a Higher Duty

The two layers of dharma do not simply sit beside each other in orderly fashion. They collide. And when they do, the collision has a name: dharma-saṅkaṭa, a crisis of duty. Understanding that this crisis has a structure – and therefore a resolution – is what separates paralysis from decisive action.

Every general rule has a scope. Sāmānya dharma – universal ethics – holds across most situations, most of the time. That is precisely what makes it general. But the tradition recognizes that a rule designed for ordinary circumstances can, in exceptional ones, produce the very harm it was meant to prevent. For this, Vedanta uses the framework of utsarga and apavāda: the general rule and its specific exception.

The utsarga is not wrong. It remains the baseline. A red traffic signal means stop – full stop, no negotiation. That rule exists to protect life. But when an ambulance is caught behind that red light with a dying patient in the back, running the signal is not a violation of the rule’s purpose. It is the rule’s purpose, applied at a deeper level. The driver who stops and watches the patient die because “the signal is red” has followed the letter and destroyed the spirit. The apavāda does not cancel the utsarga; it completes it when the utsarga alone cannot.

This is not a loophole. It is not permission to override inconvenient rules whenever personal preference demands it. The exception applies only when three conditions are met: the situation is genuinely exceptional, the person acting is the one with the role and responsibility to act, and the action is performed without personal hatred or self-serving motive. The ambulance driver runs the light not because he dislikes traffic rules but because his specific duty – to save the patient – demands it. Remove any one of these conditions, and the exception collapses back into ordinary violation.

Here is where moha does its damage. When attachment distorts the intellect, it masquerades as both sides of this framework simultaneously. A person paralyzed by moral conflict is not usually ignorant of the general rule. They know it perfectly well. What moha does is flood the specific situational demand with emotion, making a clear apavāda look like a monstrous exception, or – equally – making a self-serving escape look like a principled application of utsarga. The intellect, compromised by rāga-dveṣa, cannot hold the distinction steady.

Consider what happens when a judge sentences a close friend. The general rule of justice applies to everyone. The judge knows this. But friendship – rāga – enters the picture, and suddenly the judge experiences a “conflict.” There is no real conflict here. The viśēṣa dharma of a judge is precisely to apply the general rule without personal exception. The felt conflict is not ethical complexity; it is emotional pressure presenting itself as ethical complexity. Moha generates the appearance of a dilemma where the framework has already resolved it.

The harder cases are genuine dharma-saṅkaṭa, where the role itself demands what the general rule prohibits. A soldier ordered to engage is not facing the same situation as a judge with a conflicted heart. The soldier’s viśēṣa dharma genuinely appears to contradict ahiṁsā. This is the real test, and the resolution requires the intellect to ask not “what do I personally prefer?” but “what does my role, understood in its fullest context, actually require?” – and then to execute that without the overlay of personal hatred or private gain. Āpad-dharmaḥ, the rules that govern crisis conditions, exist precisely because the tradition recognized that exceptional situations have their own dharmic logic, not an absence of it.

What remains after this is a practical question: if moha is what scrambles the discrimination between utsarga and apavāda, between general and situational duty, the obvious temptation is simply to step back from the role entirely – to remove oneself from the situation where the collision occurs. That exit, however, is not the escape it appears to be.

The Illusion of Escape: Why Abandoning Duty Is Not the Answer

The mind under pressure generates one solution with remarkable consistency: leave. If the situation is causing this much pain, the situation must be the problem. Change the role, the city, the relationship, the profession – and the conflict will dissolve. This feels like wisdom. Vedanta identifies it as the same confusion wearing a different mask.

Running from a difficult duty is not renunciation. It is paradharma – taking up another’s role, or no role at all, because one’s own has become uncomfortable. The distinction matters precisely because the impulse to escape looks, from the inside, exactly like spiritual detachment. A soldier who refuses to fight because violence disturbs him, a judge who steps down because sentencing people causes grief, a parent who walks out because the demands of raising children feel too great – each of these can be narrated to oneself as “I have risen above this.” What is actually happening is that rāga-dveṣa, the same attachment and aversion that caused the original paralysis, is now proposing a geographic solution to an internal problem.

This matters because the internal problem travels. The person who abandons a difficult role does not leave the conflict behind; they carry the structure that generated it. Moha – the clouding of discrimination by personal attachment – is not located in the job or the relationship. It is located in the unexamined impulses of the one who holds the job and maintains the relationship. A new situation will eventually produce the same collision between what one wants and what is required.

There is also a consequence to inaction that Vedanta names directly: pratyavāya, the sin of omission. This is not a metaphysical penalty imposed from outside. It is the karmic consequence that accumulates when an enjoined duty goes unperformed. Doing nothing in a crisis is itself an action, with effects. The judge who refuses to sentence out of misplaced compassion does not produce a neutral outcome – the criminal continues, and those who would have been protected are not. The soldier who lays down arms to avoid violence does not produce peace – the aggression he was positioned to stop proceeds unchecked. Passivity has consequences as real as any act of commission.

Consider the piston and the bolt in an engine. The piston’s function is forceful and high-pressure – it drives the entire mechanism. The bolt’s function is to remain fixed and still. If the piston, finding its work violent and exhausting, decides to abandon its movement and “be peaceful” like the bolt, the engine does not become a more harmonious system. It stops. The piston’s peace has cost the whole its function. This is not a metaphor about career choices. It is a precise description of what happens when a person abandons svadharma – their own prescribed duty – in favor of what looks easier or calmer from the outside.

The Bhagavad Gītā’s formulation is unambiguous: death in one’s own dharma is better than life in another’s. Paradharma is fraught with danger not because of external punishment but because it severs the person from the one context in which their capacities are actually called upon to develop. Svadharma is not arbitrary. It is the role that matches one’s nature, one’s position, one’s specific set of capacities. Abandoning it is not freedom – it is a failure to meet the moment that was specifically yours to meet.

What distinguishes genuine renunciation from this escape is not the external act but the internal condition that generates it. True detachment, as Vedanta describes it, is not the withdrawal of the body from its station. It is the withdrawal of the ego’s demand for a particular outcome. A person can remain fully in their role – as soldier, judge, parent, executive – and perform every action of that role without the clinging and aversion that make those actions a source of suffering. That interior shift is what liberates. The exit is not.

The question that follows naturally is: if one must stay and act, how does one act without being consumed by the weight of having acted? How does the duty get performed without the doer being crushed by it?

Aligning with the Moral Order: Duty as an Offering to Īśvara

Even when moha has cleared enough to see what must be done – even when you understand that your specific duty may override a general rule, and that running from it only creates a different kind of harm – there remains a weight. The action sits on you. You carry it. You feel responsible for the outcome, for the pain caused, for the path not taken. This is the residue that clear thinking alone cannot dissolve.

The residue has a source. As long as you experience duty as your burden, performed by you, for results that you must secure, the weight is permanent. Every difficult action becomes a debt you are not sure you can repay. This is not a failure of courage or resolve. It is a failure to understand what Dharma actually is and where it comes from.

Dharma, in the Vedantic account, is not a human construct. It is not a social contract arrived at by agreement, nor a set of rules invented by lawmakers. It is the moral order that structures reality itself – and that moral order is non-separate from Īśvara, the Lord. This is SD’s precise formulation: Dharma is Vēdōktam, revealed teaching, and it is not separate from the divine will that underlies and sustains the universe. When you act in accordance with your genuine duty, you are not inventing a path. You are aligning with an order that already exists, that was here before your dilemma began, and that will continue after it ends.

This shift in framing is not cosmetic. It changes the structure of action itself. If Dharma is merely your personal judgment about what seems right, then every difficult action is a gamble you are making with your own moral capital. But if Dharma is the universal order, and your role within it is something you did not create but rather occupy, then performing that duty becomes less like a decision and more like a response. You are not the author of the order. You are the instrument through which it moves in this particular situation, at this particular moment.

The illustration from the notes is exact here: if you rub bare skin against rough tree bark, the tree is not damaged. The bark does not suffer. The skin is the thing that tears. The tree does not notice. In precisely the same way, the moral order is indifferent to whether you comply with it or resist it. Dharma does not need you. But when you act against your genuine duty – when you suppress what is required because it is uncomfortable, or because the personal cost seems too high – the friction is entirely interior. The guilt, the internal wound, the sense of having betrayed something: these belong to you alone. The order proceeds regardless.

What this points to is a reorientation in how you hold your actions. SD’s framing names it: performing your prescribed duty without attachment to results is itself an act of worship, an alignment with Īśvara. It is not that the action becomes easier. The policeman’s lathi still falls. The surgeon’s knife still cuts. The difficulty of the situation does not dissolve. What dissolves is the false sense that you are personally managing the universe through your choices, and that the burden of all consequences rests on your individual judgment.

This reorientation is available precisely in the middle of a difficult decision. The question shifts from “What do I want to happen?” to “What is required here, in this role, within this order?” The first question feeds the very moha that caused the paralysis. The second aligns the will with something larger than personal preference. It does not eliminate moral seriousness – it deepens it, by removing the distortions that personal attachment creates.

But even this reorientation, clean as it is, still assumes a “you” who is doing the aligning, performing the offering, acting as the instrument. The sense of being a doer remains. And it is precisely this residual sense – the feeling of being the kartā, the one who acts and therefore owns the results – that carries the deepest weight of all.

The Ultimate Freedom: Recognizing the Actionless Self

Even after the intellect has been cleared – you know the distinction between universal principles and specific duties, you understand that escape is not an option, you have reframed your action as an offering to the moral order – a residue remains. Something still feels like a burden. That residue has a name: the belief that you are the one doing it.

This is the deepest layer of the problem, and it requires the most precise answer.

The confusion begins with a natural identification. From the moment you wake, you experience yourself as a cartā – a doer. “I decided. I acted. I failed. I will be judged.” Every ethical dilemma arrives pre-loaded with this assumption. And because you take yourself to be the doer, the conflict belongs to you entirely, and so does the guilt, the paralysis, and the fear of getting it wrong. The entire weight of right action presses down on a self that has accepted full ownership of every outcome.

Vedanta’s sharpest intervention here is not a further refinement of ethical reasoning. It is a question about identity: who, precisely, is doing all this?

The body executes actions. The mind deliberates. The intellect discriminates. These are all instruments – the chariot, the reins, the driver – as the Kaṭhopaniṣad maps them. But the ātmā, the Self, is the master seated behind all of them. The master does not steer. The master does not even direct. The master simply is. What Vedanta calls the ātmā is akartā – the non-doer – not because it is passive or indifferent, but because action is categorically not its nature. It is sākṣī: the Witness.

This is not a metaphor for equanimity. It is a metaphysical fact about what you actually are, as opposed to what you have mistaken yourself to be. The source of confusion is this: “I know myself only as the kartā,” as the notes put it. “But I do not know that I am akartā. Not knowing I am akartā, the kartā naturally becomes ‘I’.” The doer is real. The actions are real. But you – the Witness of both – are untouched by either.

This confusion is not a personal failing. It is the universal default position of every mind that has not examined its own foundation.

Consider the actor-in-the-green-room. He plays a murderer in the second act. On stage, the character suffers genuine anguish, commits violence, faces consequences. But the moment the actor steps into the green room, the character’s torment does not follow him. The conflict belonged entirely to the character. The actor simply observed, from within the role, what the character experienced. The peace was always his – not achieved, not earned through better acting, but structurally his as the one who was never the character.

The moral paralysis you feel, the weight of “what if I choose wrong,” the guilt that trails every difficult decision – these belong to the character. The ego, the ahaṃkāra, carries them. And the ego is real, just as the character on stage is real. But you are not the ego any more than the actor is the character. The sākṣī – the Witness – is what you are. And the Witness, by definition, performs no action. An akartā cannot have a conflict about doing. The very structure of the problem dissolves.

Notice what this means practically. The burden of paralysis is not about the complexity of the ethical situation. It is about the false weight of ownership. When you take yourself to be the doer of every action and the author of every outcome, the question “what is the right thing to do” becomes existential – a question about your worth, your guilt, your fate. When you recognize the Witness, the same question becomes functional. The body-mind instrument still acts. Deliberation still happens. Duties are still performed. But they are performed without the crushing sense that your identity is at stake in each one.

“Action itself does not cause guilt,” the notes observe. “It is action centred on ‘I’ that causes guilt. Guilt and ‘I’ go together. Fortunately, however, ‘I’ is free from any action.”

This is not a license to act carelessly. The instrument still has responsibilities. The discrimination between sāmānya and viśeṣa dharma still matters. The alignment with the moral order still governs. None of that dissolves. What dissolves is the paralysis – the inability to act because the stakes feel impossibly personal. Once you see that the Witness is never the one at risk, you can act through the instrument with full clarity and zero frozen indecision.

The conflict belonged to the character all along. And you were the actor from the beginning.

Living with Clarity – Action without Paralysis

What has been resolved here is not a strategic puzzle about which rule wins when rules conflict. It is something more fundamental: the confusion about who is acting has been dissolved, and with it, the weight that made action feel impossible.

Walk back through what the article has established. Moral paralysis does not arise because the situation is too complex. It arises because moha – the delusion born of attachment and aversion – inverts your perception so that what is clearly required looks wrong, and what is an evasion looks like peace. The first move, then, is diagnostic: when you notice yourself unable to act, the question is not “what is the right answer?” It is “what attachment is clouding my judgment right now?” The brother-in-law who got away with what a stranger would have been punished for – that is the shape of the distortion. Name it, and the cloud begins to thin.

Once the cloud thins, the framework of sāmānya dharma and viśēṣa dharma becomes usable. Non-violence is the general rule. It holds in almost every situation. But the ambulance runs the red light, and the surgeon cuts, and the policeman uses the lathi – not because the general rule was wrong, but because a specific role, in a specific situation, calls for an exception that serves a larger protection. The clarity you need is not about finding a loophole. It is about asking, honestly and without self-interest: what does this situation actually require from someone in my position? That question, asked cleanly – without the interference of what you want the answer to be – usually resolves the dharma-saṅkaṭa faster than any further deliberation.

The impulse to escape – to step down, walk away, reframe your avoidance as spiritual detachment – can be recognized now for what it is. It is the piston deciding to be still like the bolt. It feels like peace. It is paradharma, and it leaves undone what only you, in your role, could do. The sin of omission, pratyavāya, is not loud. It does not announce itself. It simply leaves a gap where your action was required, and that gap has consequences.

But the deepest resolution is this: you now understand that the one who was paralyzed, the one who feared making the wrong choice and bearing its weight forever, was the kartā – the doer-identity constructed by the mind. That identity is real as a functional tool. It is not real as your final address. The ātmā is akartā. The Self does not act. It witnesses. And SD’s words from the notes land with full force here: “Action itself does not cause guilt; it is action centred on ‘I’ that causes guilt. Guilt and ‘I’ go together. Fortunately, however, ‘I’ is free from any action.”

This does not mean you become indifferent or careless. It means you act from your role, with full commitment, without clutching the outcome as the measure of your worth. The surgeon operates. The soldier fights. The parent disciplines. Each acts from the clarity of their svadharma, not from fear of getting it wrong, and not from the desperate need to be seen as right. The action is offered to the moral order – to Īśvara – and then released.

What looked like an impossible question – “how do I know what the right thing to do is?” – turns out to have been the wrong question all along. The right question is: “Am I acting from clarity about my role, or from the turbulence of my attachments?” When you can answer that honestly, the next step is almost always visible. Not comfortable. Not guaranteed. But visible.

Moral paralysis is not a permanent condition and not a sign of weakness. It is the entirely predictable result of a mind ruled by rāga-dveṣa, identified with the doer, and without a framework for distinguishing universal principle from situational duty. You now have the framework. And you now know who you actually are – the Witness, untouched by the conflict that belongs only to the character. From that ground, action is no longer a burden you carry. It is simply what is required, done clearly, and let go.